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DTVS-P1 / Freeview Channels Changes - Prime, Four Plus 1, The Edge TV moving frequency

« Last post by admin on May 24, 2016, 08:23:52 pm »

DTVS-1 / Freeview Channels Changes - Prime, Four Plus 1, The Edge TV moving frequency

« Last post by admin on May 24, 2016, 08:19:51 pm »

DTVS-1B / Freeview Channels Changes - Prime, Four Plus 1, The Edge TV moving frequency

« Last post by admin on May 24, 2016, 08:14:20 pm »

Prime, Four Plus 1 and The Edge channels are moving frequency. The easiest way to re-tune the DTVS-1B is to carry out a factory default and the re-tuning your receiver. The following are the steps:

On the DTVS remote control:

1. Press the MENU button
2. Select "Installation" and press the OK button
3. Select "Factory default" and press the OK button
4. Enter the password. The default password is "0000"
5. Select "Yes" and press OK on the question "Do you want to factory reset?"
6. Select your closest location (use the left or right arrow buttons to change the location). They press OK.
7. Select "Yes" and press OK on the question "Do you want to scan?"
8. The receiver will start tuning the channels and will save them automatically

Troubleshooting

1. Database Empty or Tuning Failed
This means your receiver failed to find a signal. This can happen if equipment on your satellite dish
is not sending the signal as expected by the receiver. Try the following:

a) Try tuning the receiver using the following instructions:
http://www.dtvs.co.nz/forum/index.php?topic=263.0

b) If the above gets you the channels, use the following method to remove any unwanted channels:
http://www.dtvs.co.nz/forum/index.php?topic=247.0

2. All channels tuned in but Prime, Four Plus 1, The Edge TV do not tune
Some older units may have issues with tuning due to older software on their receiver. It is possible to add the channels manually via the following instructions:
a) Press the MENU button
b) Select INSTALLATION
c) Select TRANSPONDER SETUP
d) Select ADD
e) Move to Frequency and enter 12519
f) Move to Symbolrate and enter 22500
g) Move to Network and change the value to OFF
h) Press the OK button. The receiver will response "Do you want to scan?"
i) Select Yes to scan
j) Once scanning is complete, the screen will return to the TRANSPONDER SETUP screen
k) Exit the menu by pressing the EXIT button until you see normal TV.

3. If all fails you can contact our technical support number, 0800 388765 or 049745031. If we are unable to take your
call please leave a message or, you can send an email to techsupport@dtvs.co.nz

DTVS-1B / No signal and only two green dots on display

« Last post by admin on May 24, 2016, 08:03:08 pm »

Your DTVS-1B will show the program (channel) number or the time on the display during normal operation. If your receiver is not showing any numbers or letters on the display and shows only two green dots then your receiver has developed a fault. You can send your unit for repair or you may replace it. Repair address is:

DTV Solutions Limited
97 Velino Place
RD2
Kaiapoi 9692

DTVS-SMART1 / XBMC - Missing repository and dependencies not met

« Last post by admin on September 25, 2015, 07:36:32 am »

Due to recent changes some repositories may go missing and plugins may show as "broken". Please contact us via web email or phone 042322957 if you need assistance with XBMC missing repository.

DTVS-SMART1 / Using RS232 Port for comminications - Example

« Last post by admin on September 25, 2015, 07:32:30 am »

The DTVS-Smart1 has a RS232 port which can be used to communicate with external devices.
We have developed a sample application which shows how to use the RS232 port for communications.

The application can be downloaded
Please download via the following link:

http://www.dtvs.co.nz/download/dtvssmart1/example/rs232.zip

DTVS-SMART1 / Latest Firmware Version 1.5.7

« Last post by admin on September 22, 2015, 06:55:34 pm »

We are pleased to release the latest firmware version for the DTVS-Smart1.

Please download via the following link:

http://www.dtvs.co.nz/download/dtvssmart1/firmware/v157.zip

Instructions:

1. Download the v157.zip file to you PC.
2. Extract the file "NTOBE-S_UPGRADE.BIN" to the root directory of a USB memory key
3. Insert the USB memory key to any of the USB ports on the DTVS-Smart1.
4. Press the Menu button
5. Select Setup and press OK
6. Select System and press OK
7. Select System Upgrade and press OK
8. Select "Firmware Upgrade" and press OK

Summary of changes:

v1.57

1) Changes to improve execution of some Android applications including Premier League Pass and Netflix
2) Some bug fixes

We suggest after loading this software, please change the Browser Style to "Android". The steps are:

Open the Web Browser, Select Settings, Select Advanced, Select Browser Style, Select Android

DTVS-SMART1 / Netflix - Laggy video

« Last post by admin on June 27, 2015, 10:49:44 am »

This is caused by either the speed of the internet (content delivery) or hardware acceleration not started. Restart the playback after a few seconds until hardware acceleration is enabled. Contact us if you still have problems.

DTVS-SMART1 / Netflix - Blank picture and No Audio

« Last post by admin on June 27, 2015, 10:44:39 am »

We are looking for a permanent fix for this this issue. Following should fix it:

1) Shut down your receiver
2) Start up the receiver and immediately press the RED button on the remote until the recovery menu shows
3) Select "Factory Reset"
4) Select "Erase cache data"
5) Select "Yes" to wipe cache
6) Select "Yes" to restart

DTVS-SMART1 / Premier League Pass

« Last post by admin on June 20, 2015, 01:54:18 pm »

Premier League Pass is know to work on the DTVS-Smart1. If you are having issues please contact us via email.